What is a home warranty?

A home warranty is a service contract that covers the repair or replacement of many of the most frequently occurring breakdowns of home system components and appliances.

Why do I need a home warranty?

Your home is most likely one of your biggest investments. Unexpected repair or replacement costs can easily strain your budget. Plus, finding an approved and insured contractor to solve your problem can be stressful and inconvenient. A home warranty cannot prevent systems or appliances from breaking down, but it can help make covered repairs or replacement easier and less costly.

Why should I choose HMS National?

For more than 30 years, HMS National has been working for millions of homeowners and tens of thousands of real estate professionals to make the process of buying, owning and selling real estate safer, more enjoyable and more efficient. In short, our goal is to “Protect Your Every Move.”

A pioneer and innovator in the home warranty industry, HMS National is a member of The Cross Country Group which specializes in service businesses, customer relationships and superior service and support. We have consistently been a valuable resource for real estate professionals by providing the HMS Home Warranty, a wide range of professional support tools, marketing training and products, and leading Errors and Omissions (E&O) insurance.

How does a home warranty work with HMS work?

Getting repair service for your home systems and appliances is easy with HMS. Their customer care representatives are available 24 hours a day, 365 days a year, so you never have to wait to place a claim. When a covered appliance or system fails, you can request service in the place my claim section of My Account anytime, day or night. If you prefer to call, you can also use their automated phone system to place a claim or you can speak to a representative directly at . Be sure to have your contract number handy. They will want to know the claim item as well as where it is located in your home.